She spent a good 5 minutes on these tasks and then informed me my service was over. I could hear her rustling about the room, sounded like she was cleaning some dishes, and then started cleaning the floor. She started up again and the massage was quit nice although I could tell it felt rushed. Shouldn't this be done before the guest gets in there? She started my service and then said she had forgotten her oil in another room so left to get it. She got me on the table and then spent 5-10 minutes preparing the room. I understand that these were guests, and not the facilities fault, however why do they allow this kind of behavior? My therapist comes to get me 5 min after my service was supposed to start. Well the relaxation room was not a relaxation room as a large group had been allowed to form and get very drunk.

I go to the locker room, change, and then head to the relaxation room to wait for my massage therapist. I really had my hopes set on the other service but ok. I showed up for the appointment and was informed that I couldn't get the service I requested and could only get another type Of service. This already made me feel uneasy but hey these things happen. The attendant took 10 minutes to comprehend the change. I had to call four times before I even got anyone to answer. I called the day of to change my service. My friend made the appointments the day prior. Checked in to the La Rive Spa at Northquest Resort and Casino for a day of relaxation which ended being anything but relaxing.

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